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Chromo-therapy remote not functioning

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Make sure the “light” button on the control panel that is attached to your sauna is turned on.  

Change battery with either CR2025 or CR 2032. Replace with same battery that is currently in your remote.  

If you tried the two items above a replacement is needed. To replace your remote, we will need a very important code from you that is located on your LED light within your sauna. You will see a silver sticker on your LED panel's glass. There are only three codes: CL, BE and KB.  

For all warranty claims including replacing your LED remote you will need to fill out a support ticket.